GK in English

Banking and financial Awareness Previous Year Questions

Q 81. Bancassurance means

(a) assurance of banks for quality service
(b) assurance for sanction of loans
(c) selling of insurance products by banks
(d) selling credit cards
(e) selling debit cards
Ans: (c)

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Q 82. Good competition helps in

(a) improved sales
(b) improved customer service
(c) improved brand image
(d) All of these
(e) None of these
Ans: (d)

Q 83. Banks sell insurance for

(a) increasing deposits
(b) increasing loans
(c) increasing clients
(d) earning more profits
(e) taking over insurance companies
Ans: (d)

Q 84. Debit Card can be issued to

(a) Only Income Tax assesses
(b) Only Professionals
(c) Only women
(d) All farmers
(e) All Savings Account holders
Ans: (e)

Q 85. Mutual Funds investments can be effectively canvassed among

(a) only salaried persons
(b) students availing education loans
(c) HNI customers
(d) sunrise industries
(e) poor farmers
Ans: (a)

Q 86. Product Design is a function of

(a) front office staff
(b) back office staff
(c) management
(d) marketing and research team
(e) loan section
Ans: (d)

Q 87. The target group for Personal Loans is

(a) All Private Limited Companies
(b) All Businessmen
(c) All Salaried persons
(d) Minor children
(e) Newborn infants
Ans: (c)

Q 88. Advertisement is a type of

(a) Direct marketing
(b) Service marketing
(c) Indirect marketing
(d) Internet banking
(e) Internal marketing
Ans: (a)

Q 89. The sales process begins with

(a) customer identification
(b) lead generation
(c) sales presentation
(d) sales closure
(e) sales meet
Ans: (b)

Q 90. Financial Planning is required when

(a) one has no income
(b) one is flushed with funds
(c) one has no expenses to incur
(d) one is illiterate
(e) income level is insufficient to meet the expenses
Ans: (b)

Q 91. ‘Value added services’ implies

(a) additional knowledge of marketing staff
(b) service beyond normal hours
(c) service with extra facilities
(d) marketing agencies
(e) overtime work
Ans: (c)

Q 92. Optimum results in marketing is possible through

(a) increased production
(b) more number of products
(c) more sales persons
(d) motivated staff
(e) more ATMs
Ans: (d)

Q 93. Mutual Fund business from existing customers can be canvassed by

(a) Coercion
(b) Cross-selling
(c) Internal marketing
(d) Outdoor marketing
(e) Road-shows
Ans: (b)

Q 94. Marketing in banks has been necessitated due to

(a) globalisation
(b) excess staff
(c) nationalisation of bank
(d) complacency among the staff
(e) poor customer service
Ans: (a)

Q 95. Market Research is necessary for

(a) making proper marketing decisions
(b) choosing the right products
(c) selecting the right sales persons
(d) All of these
(e) None of these
Ans: (a)

Q 96. Which among the following can be called an electronic check ?

(a) Debit Card
(b) Smart Card
(c) Credit Card
(d) None of these
(e) None of these
Ans: (a)

Q 97. Which among the following is not a payment card technology?

(a) Magnetic Stripe Card
(b) Smart Card
(c) Fleet Card
(d) All of them are payment card technologies
(e) None of these
Ans: (d)

Q 98. The process of trading goods over the Internet is known as

(a) e-selling-n-buying
(b) e-trading
(c) e-finance
(d) e-salesmanship
(e) e-commerce
Ans: (e)

Q 99. Marketing is the function of _______

(a) Only Sales persons
(b) Only counter staff
(c) Only qualified persons
(d) Top Bosses
(e) A collective function of all staff
Ans: (e)

Q 100. The performance of a sales person depends on _______

(a) Ability and willingness of the sales person
(b) Incentives paid
(c) Size of the sales team
(d) Team leader’s attitude
(e) His aggressive nature
Ans: (a)

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